How Fleet Feet Achieved Lightning-Fast Hiring with 98% Candidate Approval

See how Fleet Feet achieved efficiency and enhanced their candidate experience with Qualifi.

About

The first Fleet Feet store opened its doors in 1976 in Sacramento, California, and they've been outfitting runners with the right gear and knowledge ever since. Since that first day, the specialty retailer has expanded to over 280 stores (and counting) in communities across the country to work toward our vision: to inspire the runner in everyone. Today, they combine knowledge from their four decades of experience with data-driven insights from modern technology to outfit runners with the ideal shoes, apparel, and gear.

Industry

Retail

Company Size

1,000 - 5,000

Key Results

Average response time of six hours
98.35% non-negative candidate feedback
Significantly more streamlined and efficient process

"I'm super excited about Co-Pilot... the stores are going to be really excited about that too. It's so easy—it is crazy how easy it is. It's amazing."

Leigh Warren

Senior Talent Acquisition Manager

The Challenge

Fleet Feet faced challenges in its hiring process, particularly in streamlining store recruitment. Operating in a competitive market with a small recruiting team meant their slower process would cause them to lose candidates to competitors. Navigating the nuances of both company-owned and franchise stores, they needed a solution to expedite their process without burdening store managers juggling multiple responsibilities.

The Solution

Fleet Feet seamlessly integrated Qualifi with its existing Applicant Tracking System, iCIMS. This integration allowed store managers to access and utilize Qualifi directly through their ATS, eliminating the need for additional systems and simplifying the process.

Leigh Warren, the Senior Talent Acquisition Manager, commented on the use of Qualifi throughout all company-owned stores as well as several franchise-owned stores saying, “I've heard wonderful things, and I think it's sped up the process, saved time… all of the pieces that we were looking for.”

Results and Impact

Improved Efficiency—With an average response time of just six hours, Qualifi helped speed up the recruitment process, making it easier for store managers to handle hiring tasks while managing their daily responsibilities.
Positive Feedback—Over 98% of candidates responded non-negatively to the streamlined process facilitated by Qualifi, confirming a better candidate experience overall. (In just the last six months, that number has gone up to 99.35%!)
Enhanced Metrics Tracking—Thanks to the data provided by Qualifi, Fleet Feet is in the process of tracking additional metrics more effectively, such as time-to-hire and top sources. This will allow them to make even smarter data-driven decisions and measure the impact of their recruiting efforts.

Excitement for the Future

Fleet Feet plans to continue utilizing Qualifi and is excited to soon launch Co-Pilot, the new Qualifi Chrome Extension, to enhance and streamline its hiring process while continuing to relieve burdens on the hiring teams. Fleet Feet is also focused on increasing engagement with Qualifi among franchise stores in the future to maximize its benefits across the organization.