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In today’s recruiting world, finding an exceptional interviewing platform could be the difference between hiring top talent and losing them to your competitors. However, with so many options available in the market, finding the right one for your needs can be daunting. This is especially true if you’re new to the interviewing platform space.
To help steer you in the right direction, we’ve compiled the top five things you should consider when choosing the best automated interviewing platform for your needs.
Is the cost reasonable for the value you’re seeing?
One of the first things to consider when searching for the best automated interviewing platform for your needs is cost. There are many interviewing platforms in the market, and the price can range from affordable to extremely expensive. Typically, larger well-known platforms tend to be cost-prohibitive, especially if you’re not seeing consistent product updates being released or product adoption from your team. Instead, look for a solution that is both scalable and affordable. It’s always important to weigh the value of features and updates against the cost to ensure that you’re getting the best possible return on investment.
Does it have the security and compliance features you require?
Security and compliance should be near the top of your list of considerations when selecting an interviewing platform. The software should provide secure storage of data, with strict access control and privacy. The product should also comply with data protection regulations, such as SOC 2. Any vendor should detail how their product meets these obligations and provide you with a trust report, so you should ensure assessing this information is part of your due diligence.
Does it enhance your candidate experience?
A good automated interviewing platform is one that enhances the candidate experience, making the interview process intuitive, accessible, and frictionless. This means that candidates must be able to access the platform with ease, regardless of the device they use. They should also receive clear instructions about the interview process. Any tool you adopt should offer a great first impression to candidates and foster engagement right from the early stages of the recruitment process.
Does it integrate with your existing ATS?
Adding new software to your tech stack should supercharge your existing workflows, not disrupt them. Hence, an interview platform's ability to seamlessly integrate with your existing ATS is key. The platform should be compatible with your ATS so that the hiring team can leverage your existing data and workflows.
Do you understand how the product uses AI, if at all?
Artificial intelligence (AI) is a buzzword that has been dominating HR conversations, but it’s important to understand what types of AI are being utilized and how they will impact your recruiting processes. AI can be a great tool in helping to speed up manual processes, but being aware of the laws and potential pitfalls surrounding AI is paramount in today’s recruiting world. It’s essential to ask whether any biases are created and how the technology can be utilized to augment human recruiters.
Finding the best automated interviewing platform for your needs can be a daunting task, but it’s necessary if you want to optimize your recruitment process and boost talent acquisition efforts. These five factors aren’t exhaustive, but by evaluating them, you’ll be in a stronger position to select the best platform for your business needs.
For an even more in-depth comparison of the top six automated interviewing solutions on the market, check out our full Buyer’s Guide.
Virtual phone interviews can save your team hundreds of hours and thousands of dollars.
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