Saint Alphonsus Regional Medical Center was the first hospital in Boise, Idaho. The 381-bed facility offers medical and surgical health and wellness services to their community, including tele-health appointments for patients in rural areas.
Saint Alphonsus is growing every day and needed to find a tool that helped them accelerate the hiring process. Qualifi’s on-demand phone screening and candidate review gave them:
- Immediate responses for the first phone interview
- A tool to fix their hiring pipeline
- Hours of saved time every day
Previously
Saint Alphonsus spent up to 2.5 hours a day conducting phone interviews on each entry-level phone interview, which was 15 to 30 minutes.
Now
They can review candidates in minutes instead of hours.
The Challenge
During the COVID-19 pandemic, Saint Alphonsus found themselves needing to hire new roles quickly. They needed to bring on positions like door screeners to take temperatures at the door and ongoing roles like CNAs and techs.
“Qualifi definitely sped up our interview process.” — Karen
They needed a tool that allowed them to send out bulk invitations to interview, record the phone screenings, and track candidates through the hiring process. (St Alphonsus recruiters even found that many of the candidates would complete their first phone interview immediately after the invitation was sent.) They found Qualifi was the perfect fit and did everything they needed it to.
The Process
“We've actually revamped our entire graduate nurse hiring process, thanks to Qualifi,” says Tara. “We used to do the big long process with application deadlines — we'd refer to it as Tetris.”
Saint Alphonsus used Qualifi to restructure their entire interview pipeline by making offers throughout the semester to senior nursing students and onboarding them before they graduate.
“We've literally had a day of interviews, and then we get offers out that night” -Roxanne
“You want your staff to be as efficient as possible,” says Roxanne. Saint Alphonsus found their stride with efficiency. Before Qualifi they would play phone tag with candidates and lose valuable time. Now, Qualifi texts candidates a link, so they can respond right away.
“I just think it's a huge time saver and way more efficient. Plus it's a better candidate experience too.” -Roxanne
The Result
Saint Alphonsus can now screen candidates in five minutes. After adding Qualifi to their toolkit, Saint Alphonsus experienced:
- Consistently fed candidate pipeline
- Efficient phone screenings
- Faster candidate response times
“Qualifi is painless. It is the easiest transition to a phone screening that I've ever had before. You don't have to schedule, sit down with people, or go back and forth. Qualifi is how I would do it. And I love the text option.” — Joe
Qualifi Tip!
Use the Teams function to craft and control your invite messaging so it’s on brand for your organization. Teams in Qualifi lets you choose your own intro and outro audio, save favorite teams, and customize the tone of your Qualifi messages for each audience. Qualifi helps you build a better candidate experience.
